okTK App Privacy Policy
This policy explains what information okTK App collects and how it is stored; whether you are in Dhaka or anywhere in Bangladesh, information related to bKash, Nagad, Rocket is also securely handled
Policy summary and regulatory information
Effective date: August 2026 This privacy policy provides a clear understanding of okTK's data controller, contact, and user rights
Data controller: okTK team; questions, if any okTK Contact page Use, or okTK Help View quick answers on page
Controlled information
Your account, device, and usage pattern information is kept at different levels to reduce incorrect access
Secure processes
Sensitive information is encrypted and restricted permissions are in place; many users in Dhaka notice this at login
User control
You can request to view, correct, and delete your own data; you may also raise objections if needed
What information does okTK collect?
Account and identity information
When opening an account, name, phone number, and email are taken for login and support verification; these are needed
When you log in with okTK, device ID and browser information are also recorded, making unusual sign-ins easier to detect
Usage and device information
What parts of the app are opened, which screens are viewed more, and which settings are changed; these may be collected to make the okTK App more stable
On some older Android phones in Bangladesh, networks may be slow; this information helps the support team diagnose problems
What is the legal basis for data use?
To comply with the contract, some information is required, such as keeping the account active, secure login, and sending APK updates
Consent is required for cookies, marketing messages, and optional notifications; falls under legitimate interests for fraud prevention and system maintenance
You may change cookie preferences, but turning off some technical cookies may cause parts of the okTK App to run slowly
Why is data processed?
Keeping the app
Sessions, preferences, and device settings are remembered so you don't have to set up the same each time
Cookie control
Site speed, language, and screen behavior are set by cookies; these smooth the browser experience
Support solutions
Screenshots of problems, error codes, and time logs are reviewed to provide answers; Dhaka users also get quick help
Who is data shared with?
okTK only shares data with specified processors, including hosting, analytics, security, and customer support providers
These teams work under our instructions; they cannot use data on their own
In verified payment flows, references related to bKash, Nagad, or Rocket may appear; this is for transaction identification only
What happens if data leaves the country?
Some servers may be outside Bangladesh; in such cases, the same security agreements and restricted access are maintained
Before transfer, encryption, access control, and risk assessment are performed to prevent data from going into unauthorized hands
How long is data kept?
If the account remains active, data is kept; when the account is closed, some records may remain for a few more days according to legal obligations
General logs, cookies, and analytics data are deleted on different schedules; unnecessary data is not kept for long
If you no longer use okTK Download, security records are not removed quickly; reducing risk is the main goal
What are your rights?
Right to access
You can learn what information is stored; you may request a full copy if needed
Right to rectification
If there is an incorrect name, number, or email, you can request correction; usually updated after verification
Deletion request
If there is no legal obstacle, data may be deleted; some system logs remain for a few days
Raise objections, restrict processing, and request portability; if you have a complaint, you can contact your local regulator
Contact Data Protection Officer
If you have questions about privacy, cookies, or rights, write directly on the okTK Contact page; an easy contact form and address are provided
Usually a reply comes within 2 business days; for a quick resolution, provide your okTK Login email, device, and a brief description of the problem
If necessary okTK Contact Go to the page, and okTK Terms Take a look
Frequently asked questions about privacy policy
Does the okTK App take my location?
Only when needed, and usually with permission, limited use may occur to adjust support, security, or language settings.
What happens if cookies disabled?
If cookies are missing, login and preferences may be hard to remember, so some parts may run slowly or incomplete.
How do I delete my data?
Write on the contact page; after verification, the relevant part will be deleted or restricted.
Are bKash or Rocket details different?
Yes, payment reference remains in a security tier and is only used for account verification.
What changes with okTK APK?
The policy rules do not change; only app-based device information and update logs may be added.